Shipping policy
Shipping Policy – Big Dawg Armory
At Big Dawg Armory, all items are made to order through our fulfillment partner. This allows us to maintain quality and offer exclusive designs.
Processing Time (Production)
All orders are processed and produced within 2–7 business days.
This includes printing, quality checks, and packaging.
Please note: Processing times may be extended during high-volume periods such as holidays or product drops.
Shipping Time (After Production)
Once your order has been shipped, estimated delivery times are:
- United States: 3–7 business days
- International: 7–21 business days
Shipping times may vary depending on your location and carrier delays.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
Separate Shipments
In some cases, items may ship separately depending on production and inventory availability.
Delays
Big Dawg Armory is not responsible for shipping delays caused by:
- Carrier issues (USPS, UPS, DHL, etc.)
- Weather or natural events
- Customs processing (international orders)
We will always do our best to assist you if issues arise.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered and the package is returned, the customer is responsible for any reshipping fees.
Lost or Stolen Packages
We are not responsible for packages marked as delivered.
If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
International Orders
International customers may be subject to customs fees, duties, or taxes. These are the responsibility of the customer.
Contact
For any shipping-related questions, contact us at:
info@bigdawgarmory.com
We appreciate your patience and support — every piece is made just for you.
— Big Dawg Armory